Tag Archives: MB2-718 exam

2018 New | Microsoft MB2-718 certification exam questions | MB2-718 Exam

Knowing Microsoft MB2-718 exam topics are also valuable in your preparation. Show the details of MB2-718 exam topics below. Manage Cases, the Knowledge Base, and the Interactive Service Hub  (25% – 30%) Manage Queues, Entitlements, and Service Level Agreements (SLAs) (20% – 25%) Implement Service Management Analysis and Voice of the Customer Surveys (15% – […]